Frequently Asked Questions
I don’t live near your practice. How can I work with you?
I am not currently offering virtual services, but you can join the waitlist here to be the first to hear about them.
What can I expect during my first visit?
Our work starts before you come in, beginning with the intake forms.
The intake forms contain a lot of great information that helps me adjust the course of care to make sure you are getting the best treatment possible. This needs to be filled out, preferably as soon as you receive the forms, but at least one or two days before your initial assessment. I know these forms are long and time-consuming, but I promise that the more information I know about you and your health, the better I can customize your treatment.
Wear loose or stretchy comfortable clothing. Arrive early to your appointment so we can get started right away.
Your first visit will be an initial assessment. I will take a detailed history and do a physical exam to determine the diagnosis. This helps me to create a custom treatment plan for you. The examination may include range of motion, neurological assessment, orthopedic assessment, and chiropractic assessment, as well as other assessments specific to you. Although the assessment is the focus of this appointment, I will provide a little bit of treatment provided there is time as well as give you some at-home care you can do between appointments. I may also recommend some products for self-care or recommend you to other practitioners if warranted.
Sometimes it is indicated that x-rays, CT scan, MRI, or diagnostic ultrasound may be needed to further investigate your condition. If they are required, you will know at your appointment. If you have any recent imaging or reports, please bring them to your first appointment or contact the clinic to learn how you may be able to send these before your visit.
Come in with an open mind and determination to get better. Mindset is very important for healing! I look forward to meeting you!
I’m ready to get started. How do I book?
You can book an in-person appointment in Bolton online, or contact me directly to discuss other clinic locations or virtual options.
Does my insurance cover your services?
Chiropractic services are covered by most benefit plans in Ontario. You must check with your own insurance company and plan before booking your appointment. Direct billing is not always provided so you will pay at the time of your service and submit the claim to insurance yourself. Some insurance companies are now accepting virtual care so check with yours before booking. For any in-person services, please check directly with the clinic for their policies.
What is the Neuro-Somatic Mapping program?
The NSM program is a self-directed educational system for understanding why your nervous system stays on high alert — and what to actually do about it. It’s built for people who need to understand the logic before they trust the solution, and who have been failed by generic approaches.
What’s the difference between seeing you in person and doing the program?
In-person chiropractic care includes hands-on treatment — adjustments, soft tissue work, orthotics — combined with the nervous system strategy. It’s available to patients in Ontario. The NSM program is a self-directed educational tool available to anyone, anywhere. Both address the nervous system foundation. The difference is in how we work together.
Still have questions?
If you still have any other questions, please feel free to contact me here or visit the Frequently Asked Questions section on the Canadian Chiropractic Association website.